Patient Billing

Paying your medical bills at Main Line Health is easy. You can pay online, by phone or by mail. We're committed to making the billing process simple and stress-free as possible for our patients.

Patient billing resources

More ways to pay

SMS text message alerts

After your visit with a Main Line Health provider, you will receive a text message from us letting you know you have a payment due. The text message will include a link to pay.mlhs.org, which gives you access to your statement. All the details of your payment history and visit are available for review within the message

This text message will always be sent to you from 89523 on your cellular device. Only patients that consent and provide their mobile number will receive text messages. If you would like to to receive text message statements, please call our customer service department and provide your cellular number so they may update your record.

Pay by mail

Patients who wish to pay their balances via check may mail their payment to the below P.O. Box for processing. Please make sure the account number (6-7 digit number located at the top left of your statement) is written in the memo section of your check so we apply your payment to the correct account.

Main Line Health
Patient Payments
P.O. Box 780163
Philadelphia, PA 19178-0163

Need help using MyChart?

Do you have additional questions? Be sure to visit our FAQ page for answers.

If you need assistance, please call our 24/7/365 portal help desk at 484.580.1080 or send a message securely using our support form.

Please note: MyChart should never be used for emergency or urgent issues. If you are experiencing a medical emergency or need urgent medical care, call 911 immediately, go to your local emergency room or call your doctor.

MyChart Privacy Policy

Main Line Health's chargemaster does not include services provided by physicians or advanced practice providers, who treat you while you are at the hospital or outpatient setting. You may receive separate bills from the doctors involved in your care. 

MyChart is owned and operated by Main Line Health and is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased by Main Line Health. Read the full Privacy Policy.

MyChart security

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames and passwords. You control your own password, and the account cannot be accessed without that password.

In addition, MyChart also uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session. Unlike conventional email, all MyChart messaging is done while you are securely logged on to our website.

Additional resources

We strive to offer our patients clear and accessible price information, despite the difficulties posed by the intricacies of health insurance plans.

  • No Surprise Billing Disclosure: If you need emergency care or receive treatment from a provider out of your network who is located within an in-network hospital or ambulatory surgical center, you’re protected from surprise billing.
  • Price transparency: We’re committed to delivering top-notch care and value, all while complying with federal laws that mandate price transparency for public knowledge. 

 

 

Health insurance marketplace

The Health Insurance Marketplace, a key part of the Affordable Care Act, took effect in 2014. It’s a new way for individuals, families, and employees of small businesses to get health coverage.

Learn more about the health insurance marketplace

Contact us