Patient Billing
SMS text message alerts
After your visit with a Main Line Health provider, you will receive a text message from us letting you know you have a payment due. The text message will include a link to pay.mlhs.org, which gives you access to your statement. All the details of your payment history and visit are available for review within the message
This text message will always be sent to you from 89523 on your cellular device. Only patients that consent and provide their mobile number will receive text messages. If you would like to to receive text message statements, please call our customer service department and provide your cellular number so they may update your record.
Pay by mail
Patients who wish to pay their balances via check may mail their payment to the below P.O. Box for processing. Please make sure the account number (6-7 digit number located at the top left of your statement) is written in the memo section of your check so we apply your payment to the correct account.
Main Line Health
Patient Payments
P.O. Box 780163
Philadelphia, PA 19178-0163
Commercial and workers compensation plans
- Aetna – Commercial HMO, POS, PPO, Indemnity - Includes Aetna Signature Administrators, First Health, Meritain, PA Employees Benefits Trust Fund (PEBTF), Aetna Select, Aetna Savings Plus Plans of PA (Tier 2), Aetna Premier Care Network Plus Multi-Tier Plans
(Non-Par with Aetna Premier Care Network (APCN), certain Aetna Savings Plus Plans, Aetna Better Health, Kids CHIP, and DE Exchange Plans) - Bryn Mawr Medical Specialists Association Employee Health Plan
- Cigna – Commercial HMO, PPO and Open Access Products, and Cigna + Oscar Plans
(Non-Par with Cigna Connect Individual & Family Plans (IFP) – EPO Connect) - CorVel Workers Comp
- Devon Health Services PPO, Workers Comp
- Employers Health Network
- Evolutions Healthcare (f/k/a Guardian Resources, Inc.) – Commercial & Workers Comp
- Geisinger Health Plan – Commercial, PA Exchange (Marketplace All Access) Plans and CHIP
(Non-Par with Narrow Network Plans: Marketplace Individual Premier HMO & PPO, High Performance Network and PEBTF Network) - Independence Blue Cross – Commercial products include Keystone HMO, Personal Choice PPO, Indemnity, Proactive Plans (Tier 3), FEP, FEHBP, AmeriHealth Plans of PA, AmeriHealth NJ Regional Preferred Network, AmeriHealth Administrators, Independence Administrators, Exclusive Provider Organization (EPO) & CHIP
(Out of Area Blue Cross/Blue Shield Plans – Non-Par with Horizon’s Omnia plan, and all BCBS plans without a PPO suitcase logo on the ID card) - Intergroup PPO (includes Clear Care Corp)
- MultiPlan PPO (acquired Private Health Care, BeechStreet, PPONext & Integrated Health Plan)
(Riddle Hospital is Non-Par with Private Health Care Network) - Prime Health Services – Commercial & Workers Comp
- QualCare – Commercial & Workers Comp
- United Healthcare – Commercial products include Oxford, Golden Rule, UMR, All Savers, Surest (formerly Bind), HSA ChoicePlus, and Student Insurance
(Non-Par with United HealthCare Community Plan and Kids CHIP) - UPMC Health Plan –Commercial HMO, PPO (Traditional, Conversion, Gatekeeper, Total Advantage PPO), POS, Enhanced Access, EPO, Tower Health Employee Plan & UPMC Employee Plan
Medicare Advantage plans
- Aetna – Medicare Advantage HMO, POS, PPO, Aetna-Main Line Prime product, and NJ State & School Employees' Health Benefit Programs, Dual Eligible Special Needs Plan (D-SNP)
- Aetna Medicare Advantra (f/k/a Coventry Advantra), including Advantra Cares (SNP) - Dual Eligibles
- Cigna Medicare – (f/k/a HealthSpring) HMO (HMO PA Plans Only) & PPO plans, including CHS Alliance and Dual Eligible/Special Needs Plan
- Devoted Health Plan – Medicare Advantage
- Highmark Wholecare f/k/a Gateway Health Plan – Medicare Advantage – Dual Eligible/Special Needs Plans
(Medicare Assured Diamond and Assured Ruby plans) - Geisinger Health Plan – Medicare Advantage
- Health Partners Plans – Medicare Advantage (Prime HMO-POS, Simple HMO-POS, Special HMO SNP)
- Humana – Medicare Advantage HMO, PPO, PFFS, including Special Needs Plan, Humana Gold SNP
- Independence Blue Cross – Medicare Advantage products include Keystone 65, Keystone 65 Select, Keystone 65 Focus and Personal Choice 65, Tiered MA PPO
- Keystone First VIP Choice (Dual Eligibles covered by Medicare Advantage Special Needs Plan)
(Non-Par with Amerihealth Caritas VIP/D-SNP Plans of PA and DE) - Mercy LIFE
- PA Health and Wellness Medicare Advantage Plans – WellCare by Allwell HMO, WellCare by Allwell PPO and Wellcare by Allwell – Dual Eligible Special Needs
- Provider Partners Health Plan – Medicare Advantage
- Spartan Plan PA (d/b/a Sunrise Advantage)
- United Healthcare – Medicare Advantage Individual Plans (such as AARP) and United Medicare Solutions Dual Complete Special Needs Plans (D-SNP) - PA Only, Medicare Advantage Group Retiree PPO, Institutional Special Needs Plans (I-SNP), Erickson/Evercare
(Non-Par with Medicare Private Fee-For-Service Plans and Medical Savings Accounts) - UPMC Health Plan – Medicare Advantage ("UPMC for Life HMO/PPO"), Medicare and Medical Assistance Dual Eligible ("UPMC for Life Duals"), Medicare Institutional Special Needs Plan (UPMC for Life Options)
Managed Medicaid plans
- Geisinger Health Plan Family – HealthChoices
- Keystone First (includes AmeriHealth Caritas of PA) – HealthChoices and Community HealthChoices
(Non-Par with Amerihealth Caritas of DE) - Health Partners Plan – HealthChoices and CHIP
- UPMC Health Plan – HealthChoices ("UPMC for You") and Community HealthChoices ("CHC HMO")
- PA Health and Wellness – HealthChoices and Community HealthChoices
Veterans administration and Tricare
- Humana Tricare Military Select & Prime (MLH Hospice non-par)
- Optum VA Community Care Network
- VA Direct – (MLH HomeCare and Bryn Mawr Rehab)
Behavioral health plans
- Aetna Behavioral Health (incl. MH Health Associates/MH Net/Coventry)
- Beacon Health Options (f/k/a Value Options)
- Evernorth Behavioral Health f/k/a Cigna Behavioral Health
- Community Care Behavioral Health (CCBH) – HealthChoices Medicaid – Chester and Delaware Counties
(Non-par with Bryn Mawr Inpatient Psych/ECT) - CCBH Commercial – UPMC Health Plan (Mirmont Treatment Center only)
- ComPsych
- Geisinger Health Plan – Commercial (includes CHIP) and Medicare Advantage
- Highmark Wholecare f/k/a Gateway Health Plan – Medicare Advantage
(Par with Bryn Mawr Inpatient Psych/ECT and WEWC only) - Highmark (BC/BS of DE) – (Mirmont only)
- Highmark (BC/BS of PA) – (MLHC and Mirmont Therapists)
- Independence Blue Cross
- Magellan – Commercial and Medicare Advantage (includes Health Partners Plans and Devoted Health Plan Medicare Business)
- Magellan HealthChoices – Medicaid plan for Bucks, and Montgomery Counties (Northampton and Lehigh Counties for Mirmont Treatment Center)
(Non-par with Bryn Mawr Hospital Inpatient Psych/ECT) - Mental Health Consultants
- Optum VA Community Care Network
- Quest Behavioral Health
- United Behavioral Health/Optum – Commercial, Medicare Advantage and CHIP (includes All Savers Commercial)
Additional resources
We strive to offer our patients clear and accessible price information, despite the difficulties posed by the intricacies of health insurance plans.
- No Surprise Billing Disclosure: If you need emergency care or receive treatment from a provider out of your network who is located within an in-network hospital or ambulatory surgical center, you’re protected from surprise billing.
- Price transparency: We’re committed to delivering top-notch care and value, all while complying with federal laws that mandate price transparency for public knowledge.
Contact us
- Main Line Health patient billing customer service: 833.485.7148
- Main Line Health financial counselors: 484.580.1891
- Main Line Emergency Medicine Associates: 302.273.2247
- Radiology Associates of the Main Line: 1.800.841.4236
- Main Line Imaging (MRI & PET/CT): 1.800.841.4236
- Main Line Hospitals Laboratory services: 484.337.1970
- Main Line HealthCare: 833.485.7148.
- United Anesthesiologists: 800.222.1442
- Main Line Pathology Associates: 888.625.4685
- Riddle Ambulance Service: 484.227.4403